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THE BOTANY

FREQUENTLY ASKED QUESTIONS

Have questions? You’ll find quick, clear answers here, from arrival details to amenities, so you can plan your stay with ease and confidence.

GENERAL

WHAT ARE THE CHECK-IN AND CHECK-OUT TIMES?
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Check-in is at 4pm and check-out is at 11am.

WHERE IS THE BOTANY LOCATED?
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The Botany is located on the island of St. Thomas, within the Preserve at Botany Bay along the island’s western coast. Surrounded by protected natural landscapes, secluded beaches, and historic landmarks, the resort offers a peaceful retreat immersed in the island's untouched beauty.

HOW FAR IS THE BOTANY FROM CYRIL E. KING INTERNATIONAL AIRPORT (STT)?
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The resort is approximately 25 minutes from Cyril E. King International Airport (STT), making arrival both convenient and scenic. Prior to your stay, our team can arrange private airport transfers and personalized arrival assistance, ensuring a seamless beginning to your time in Botany Bay.

DO I NEED A PASSPORT TO VISIT ST. THOMAS?
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U.S. citizens traveling directly from the United States do not need a passport to visit the U.S. Virgin Islands, though a valid government-issued photo ID is required. International travelers should review current entry requirements before departure.

WHAT IS BOTANY BAY?
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Botany Bay is one of St. Thomas' most remarkable coastal landscapes, known for its dramatic cliffs, secluded beaches, protected natural habitats, and rich history. This untouched corner of the island offers a rare opportunity to experience the Caribbean's beauty in a more secluded and authentic setting.

WHAT ARE SOME THINGS TO DO AT THE BOTANY?
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There are countless ways to connect with the natural beauty and character of Botany Bay. Guests can explore scenic trails, discover historic landmarks, relax on secluded beaches, enjoy guided nature walks, indulge in wellness experiences, set out on sailing and snorkeling excursions, or simply embrace the slower rhythm of life surrounded by one of St. Thomas' most extraordinary landscapes.

WHAT IS A CURATOR?
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A Curator is your dedicated guest experience guide and personal connection to The Botany. Before and during your stay, your Curator takes the time to understand your interests and preferences, then thoughtfully curates dining reservations, wellness experiences, island excursions, and meaningful moments that reflect the unique spirit of this remarkable corner of St. Thomas.

CAN A PERSONALIZED ITINERARY BE CREATED FOR MY STAY?
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Yes. Every stay begins with a thoughtful conversation designed to uncover what inspires you most. Whether you're drawn to secluded beaches, historic landmarks, wellness experiences, culinary discoveries, or time spent exploring The Botany's protected landscape, your Curator will create a personalized itinerary tailored entirely to you.

IS THERE A CONCIERGE OR GUEST SERVICES DESK?
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Yes, our dedicated "Curator" concierge team is available to completely manage your itinerary and curate personalized on-site and off-site activities.

IS THIS A GOOD DESTINATION FOR COUPLES?
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Yes. Designed as an intimate luxury retreat, The Botany is ideal for romantic escapes, honeymoons, anniversaries, and special celebrations. Private accommodations, personalized experiences, secluded beaches, and exceptional dining create an atmosphere centered on connection and discovery.

IS THIS A GOOD DESTINATION FOR FAMILIES AND GROUP TRAVEL?
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Yes. Spacious suites, multi-bedroom residences, and curated experiences make The Botany an ideal destination for families, multi-generational gatherings, and groups seeking a more quiet, relaxing and meaningful Caribbean getaway.

CAN I RESERVE THE ENTIRE RESORT FOR A PRIVATE EVENT OR CELEBRATION?
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Yes. Full resort buyouts are available for weddings, family celebrations, corporate retreats, and other special occasions. Exclusive access to accommodations, venues, dining experiences, and resort amenities allows guests to create a truly personalized gathering.

WHAT DINING EXPERIENCES ARE AVAILABLE AT THE BOTANY?
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Guests can enjoy a variety of culinary experiences, from refined dining at Ginger Thomas to beachside picnics, private in-villa meals, poolside cocktails, and chef-led events. Menus celebrate fresh ingredients and modern Caribbean flavors inspired by the island's vibrant culinary traditions.

WHAT PAYMENT OPTIONS ARE AVAILABLE?
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We accept credit and debit cards for transactions and reservations. When you voluntarily interact with our services, we collect standard billing addresses and card numbers to guarantee your bookings.

ROOMS & AMENITIES

ARE THERE ACCESSIBLE ROOMS AVAILABLE AND WHAT ARE THE ACCESSIBLE FEATURES?
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Yes, we make a reasonable and good faith effort to adhere to Web Content Accessibility Guidelines and accommodate guests with disabilities under the Americans with Disabilities Act (ADA). For specific room-level accessibility features or tailored requests, please contact us directly at 214-432-7430 or email info@thebotany.com so we can properly prepare for your stay.

IS THERE COMPLIMENTARY WI-FI IN THE ROOMS AND PUBLIC AREAS?
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Yes, complimentary in-room Wi-Fi is provided for our guests.

HOW DOES THIS ROOM COMPARE TO THE NEXT CATEGORY UP, AND WHAT ADDITIONAL FEATURES JUSTIFY THE PRICE DIFFERENCE?
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Our entry-level options provide expansive ocean views, premium linens, walk-in showers, kitchenettes, and private outdoor soaking tubs across a total inventory of 20 suites and villas. Upgrading from our Deluxe Villa King suites to our expansive Three Bedroom Villa Residences or private villas provides significantly larger square footage ranging from 850 to 1,400 square feet, separate indoor and outdoor living areas, and the exclusive luxury of private pools.

WHAT BED CONFIGURATIONS ARE AVAILABLE, AND CAN I REQUEST A SPECIFIC SETUP?
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Our accommodations are configured with king-size beds outfitted with premium linens, and select configurations also include a separate living area featuring a sofa bed. Specific bedding arrangements can be requested through our Curator concierge team when coordinating your itinerary.

WHAT IS THE MAXIMUM OCCUPANCY, INCLUDING CHILDREN?
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Our one- and two-bedroom villa options are designed to comfortably accommodate families and group celebrations. The specific maximum occupancy numbers for each individual category are not listed on our available channels.

WHAT AMENITIES ARE INCLUDED IN THIS ROOM, AND ARE ANY UNIQUE TO EACH CATEGORY?
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All of our 20 villas feature king-size beds with premium linens, spacious walk-in showers with luxury bath amenities, private balconies with ocean views, separate living areas, kitchenettes, and private outdoor soaking tubs. Unique upgrades in select categories include standalone private villas, expanded one- or two-bedroom layouts, separate indoor and outdoor living spaces, and your own private pool.

DINING

IS THERE AN ON-SITE RESTAURANT OR BAR?
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Yes, we offer multiple on-site dining destinations, including our signature restaurant, Ginger Thomas, a morning spot called Botany Cafe, and an oceanfront Beach Bar. Additionally, our property features a casual beach bar and eatery, a chef's table with wine tasting, and options for themed culinary events.

IS THE RESTAURANT OPEN TO NON-GUESTS, AND WHAT ARE THE HOURS FOR EACH MEAL SERVICE?
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No, our signature restaurant, Ginger Thomas, is open for breakfast and lunch exclusively for our resort guests, though it opens up for dinner during the sunset glow. Specific operational hours for each meal service are not specified on our current platforms.

IS BREAKFAST INCLUDED? IF NOT, IS IT AVAILABLE FOR PURCHASE?
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Breakfast is served daily at our signature restaurant, Ginger Thomas, and is available exclusively for resort guests. You can also purchase light bites and freshly brewed coffee in the morning at the Botany Cafe.

LEISURE & ACTIVITIES

DO YOU HAVE A POOL? IS IT HEATED/INDOOR/OUTDOOR?
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Yes, we have two tranquil outdoor swimming pools known as the Sequence pool and the Legacy pool.

ARE THERE ANY FAMILY-FRIENDLY ACTIVITIES NEARBY?
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Yes, we offer direct beach access and trail hikes near Botany Bay, along with personalized snorkeling and sailing explorations right beyond the shore. Our location also provides proximity to volcanic clifftop hikes and off-site boating excursions.

IS THERE A FITNESS CENTER OR GYM ON-SITE?
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Yes, we feature a dedicated on-site fitness studio for guest use.

ARE THERE ANY ACTIVITIES OR ENTERTAINMENT OPTIONS AT THE HOTEL?
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Yes, we offer an array of experiences including morning yoga, seaside meditation, naturalist-led walks along local trails, and surfing or stand-up paddleboarding lessons. Our team also hosts themed events on-site, and our Curator concierge team can coordinate personalized sailing, boating on a yacht or catamaran, snorkeling, scuba diving, fishing, and aerial tours.

SPA

WHAT ARE THE HOURS AND ACCESS POLICIES FOR KEY AMENITIES (POOL, FITNESS CENTER, SPA)?
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Our spa, swimming pools, and fitness studio are exclusively for hotel guests, with experiences and treatments coordinated directly through your personal Curator concierge. The exact daily operating hours for these amenities are not specified on our current platforms.

ARE SPA SERVICES AVAILABLE TO NON-HOTEL GUESTS, AND HOW FAR IN ADVANCE SHOULD TREATMENTS BE BOOKED?
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No, our wellness amenities and spa treatments are exclusively reserved for hotel guests. We recommend coordinating your desired services with your personal Curator concierge in advance of your arrival, though specific advance booking timelines are not detailed online.

BUSINESS & EVENTS

DO YOU OFFER MEETING OR EVENT SPACES?
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Yes, we feature inspired venue spaces overlooking the sea that are designed for celebrating life's milestone moments, milestone gatherings, and executive retreats.

WHAT TYPES OF EVENTS DOES THE HOTEL HOST, AND WHAT GROUP SIZES ARE BEST SUITED FOR THE SPACE?
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Our oceanfront property hosts romantic escapes, family reunions, dream weddings, milestone celebrations, and executive retreats. Our one- and two-bedroom options comfortably accommodate families and group celebrations, though specific maximum group capacity numbers are not outlined on our current materials.

IS CATERING REQUIRED THROUGH THE HOTEL, AND WHAT OPTIONS ARE AVAILABLE?
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Yes, we provide custom catering for events with chef-driven menus that highlight fresh, modern Caribbean fare.

ARE OUTDOOR EVENT SPACES AVAILABLE, AND WHAT IS THE CONTINGENCY PLAN IN CASE OF INCLEMENT WEATHER?
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Yes, we provide outdoor venue spaces overlooking the sea for milestone celebrations and group gatherings. Our current documentation does not specify a fallback or contingency plan for inclement weather.

LOCATION & NEARBY ATTRACTIONS

WHAT ARE THE CLOSEST ATTRACTIONS OR POINTS OF INTEREST?
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We are located within The Preserve at Botany Bay on a protected stretch of volcanic cliffs, featuring secluded sandy beaches, sub-tropical forests, and preserved historical ruins from the plantation era. Major nearby landmarks include the historic town of Charlotte Amalie.

HOW FAR ARE YOU FROM THE AIRPORT/DOWNTOWN/BEACH/MAJOR LANDMARKS?
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Our resort sits directly on the secluded western end of St. Thomas with direct beach access to Botany Bay. We are located approximately 10 miles away from downtown Charlotte Amalie, while specific mileage to the airport is not published on our official resources.

WHAT RESTAURANTS, SHOPS, OR ATTRACTIONS ARE WITHIN WALKING DISTANCE OF THE HOTEL?
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Within walking distance of our accommodations, you will find our own dining options—Ginger Thomas, Botany Cafe, and the Beach Bar—alongside secluded sandy beaches, private hiking trails, and historical plantation-era ruins. There are no independent third-party commercial shops or restaurants within walking distance due to our location inside a private, protected estate.

IS THE HOTEL WITHIN WALKING DISTANCE OF MAJOR ATTRACTIONS, AND HOW EASY IS IT TO GET AROUND WITHOUT A CAR?
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No, our property is located on the secluded western tip of St. Thomas away from heavily developed tourist centers, making walking to town or distant landmarks impractical. We are set amidst private trails, cliffs, and beaches where guests primarily explore the local estate grounds on foot or via curated excursions.

HOW ACCESSIBLE IS THE HOTEL VIA PUBLIC TRANSPORTATION, AND HOW WALKABLE IS THE SURROUNDING AREA?
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Our surrounding area within The Preserve at Botany Bay is highly walkable for trail hikes, beach access, and exploring natural volcanic cliffs. However, we are located on a remote western tip 10 miles from Charlotte Amalie, and details regarding public transit access are not listed on our platforms.

IS THE HOTEL LOCATED IN A QUIET AREA, OR IN A MORE ACTIVE NEIGHBORHOOD?
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Our hotel is situated in an exceptionally quiet, secluded area on the westernmost tip of St. Thomas. We are nestled within a protected estate surrounded by volcanic cliffs, sub-tropical forests, and untouched beaches, completely removed from the island's bustling tourist corridors.